01. Who this policy covers
This policy explains how Nova Day handles personal information through shinecitybeauty.com and communications about our retail display products. It applies to website visitors, business contacts and people who send us an enquiry.
For questions about your information, contact sales1@nova-day.com. Our published business location is Tangqi Town, Linping District, Hangzhou, China.
02. Information we collect
- Enquiry details: your name, email address, subject and message, together with company, phone number, product, quantity or project details you choose to provide.
- Project correspondence: messages and any drawings, photographs or specifications you share during follow-up.
- Technical information: IP address, browser and device information, referring pages and access records may be processed by the website, hosting services and security tools.
Please only send information relevant to your enquiry. Avoid sending identity documents, payment card details, sensitive personal information or other people's personal data unless it is necessary and you are authorised to share it.
03. How and why information is used
We use enquiry information to respond to requests, understand project requirements, prepare quotations and samples, and manage business communications. Website information supports service delivery, troubleshooting, security and prevention of misuse. Records may also be needed to meet legal obligations or establish and defend legal rights.
Where Brazil's Lei Geral de Proteção de Dados (LGPD) applies, the relevant basis depends on the activity: steps requested before a contract or performance of a contract, legal obligations, legitimate interests subject to your rights, or consent where required. When we rely on consent, you may withdraw it.
06. Retention and security
Information is kept for as long as needed for the enquiry or business relationship and any applicable recordkeeping requirements. The appropriate period depends on the type of information, the status of the project and legal obligations. Information no longer needed should be deleted or anonymised, subject to lawful retention requirements.
Access to enquiry records should be limited to people and service providers who need it for these purposes. Reasonable organisational and technical measures are needed to protect information, but no online transmission or storage system can be guaranteed completely secure.
07. Your privacy rights
Subject to the LGPD and applicable exceptions, you may request confirmation of processing, access to your information, correction of inaccurate data, and information about sharing. You may also request anonymisation, blocking or deletion of unnecessary or unlawfully processed information, portability where applicable, and deletion of information processed on the basis of consent. You may withdraw consent, ask about the consequences of withholding it, and request review of decisions made solely by automated processing that affect your interests.
Email sales1@nova-day.com with the subject “Privacy request”. Describe your request and the contact information used in your enquiry. We may need proportionate information to verify your identity. Requests are handled without charging a fee and within applicable legal time limits.
You may also raise a concern with Brazil's Autoridade Nacional de Proteção de Dados (ANPD).
08. Children and policy updates
This website is intended for business enquiries and is not directed at children. If you believe a child has provided personal information, please contact us so the situation can be reviewed.
We may update this policy when the website or its data practices change. The date at the top identifies the latest version. Material changes will be communicated where required.